How long will it take for my order to ship?
Shipping all orders from China, and we do not ship on Saturdays, Sundays or on Chinese national holidays. Orders will typically ship between 1-3 business days.*Busy holiday season may be slightly longer.*
Estimated Delivery Time
within USA: 7-15 days (THEREAFTER)
outside of USA : may take ~1-3 weeks (THEREAFTER)
Shipping Cost
Starts at $5 USD(up to 10$), and may increase due to weight and/or distance.
Free shippping in the North America, Oceania and Europe for orders over 100$.
Logistics Company
All orders are shipped via DHL, FedEx, UPS, TNT , China Post and other logistics company depending on the weight of the products. And all orders must ship to a physical address, please do not use a PO Box as your shipping address.
Oops-I put an incorrect address.Now what?
Please make sure before purchasing that your address is correct.If you accidentally put a wrong address please contact me immediately.I tend to ship very quickly and if I do not know it's likely your order will be sent out to the address given.If the order does ship out to the wrong address,please contact your local post office to see how they can help!
-If a package comes back to me due to an incorrect address,it is the buyers responsibility to pay for postage again.
AliceCrystals is not liable for lost packages due to incorrect shipping address information given by the customer.
Customs and import taxes
Buyers are responsible for any customs and import taxes for their purchases.I'm not responsible for any delays from customs.