- Free Worldwide Shipping: Dispatched from China within 5 business days with full online tracking.
- Estimated Delivery: 5–8 business days to Asia; 7–12 business days to North America, Europe & Oceania
- Hassle-Free Returns: 14-day return window for EU customers; 7-day return window for all other regions (original unused condition).
- Damaged or Quality Issues: Contact hello@alicecrystals.com immediately upon receipt; return shipping is covered by us.
- Fast Refunds: Once inspected, approved refunds are returned to your original payment method within 1–3 business days.
For more details, view our full Shipping Policy and Refund Policy.